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Search results for “mobile phone technology”
Payment service providers help unlock Asian hoteliers growth potential
11/27/2017
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1:53:43 PM
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The eCommerce growth in APAC is keeping every industry that relies on digital interactions on its toes, with online transactions expected to double from $862 billion in 2016 to $1.4 trillion by 2021.
Airlines experiment with customer service from SMS to very human AI
09/21/2017
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2:14:33 PM
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Air New Zealand has gone high-tech with the development of a digital human to support marketing compaigns, while Hawaiian Airlines has opted for two-way SMS to improve customer experience.
Technology is easing the journey for business travelers
08/28/2017
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1:42:13 PM
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According to CWT's survey, 88% travelers find business travel easier today thanks to technology; 45% actively use airline and hotel apps as their primary travel technology and 41% rely heavily on map apps.
How Marriott and Kayak are using voice-activated assistants for hotel guests
07/26/2017
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3:41:53 PM
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As Kayak develops its "Alexa Skill" to let users book a hotel, Marriott is putting the voice-activated assistant to work on room service.
Are GDSs the missing link in tours and activities?
07/10/2017
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9:18:03 AM
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Having access to the GDSs means that OTAs, airlines, and hotels could focus on their core customers and sell activities as an ancillary product at the right time.
Key to being customer-centric: Count on cloud + data + API
03/07/2017
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8:57:27 AM
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A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
Mobile in travel: brave new world
12/08/2016
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7:58:53 AM
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Mexico’s Best Day Travel Group and India’s Via.com, two of Sabre's important customers, shared their thoughts on mobile.
Meituan-Dianping acquires payment license holder QianDaiBao
09/28/2016
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10:27:05 AM
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Meituan-Dianping announced that the company has acquired third-party payment company QianDaiBao.
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